Our Care Team

Kaledria Collins

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Kaledria Collins

Meet Kaledria Collins

Intake Manager

Kaledria has worked with customers for some of the top Fortune 500 companies for more than 15 years. In 2019, she got into the legal field, helping law firms establish and optimize their intake skills and agents. As a manager, she provides one-on-one trainings, works directly with attorneys to develop case vetting guidelines, establishes internal rapport and support, and provides quality assurance audits, handbooks, and helpful resources

Kaledria is passionate about every client and potential client getting the help and understanding they need. And she prides herself in being the difference in connecting each client to the right firm that perfectly fits their needs and their circumstance.

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